If you can't ring, it might be a good idea to email
(Include what you bought, how much it was + your details etc)

Email: [email protected]

I know that we'll be low priority, but this is the best we can do.. and it's better then nothing :/

Right, after several phone calls I've managed to track down the company who are administrating the company.
I've rung up and given my details & the amount owed - so hopefully he'll ring back with any updates.
(I ordered from Premier-Aquatics; and TheLivingSeas was emailing me back; and AquaMagic is ...

I've tried calling them; no answer.
I occasionally get 'this number is busy' - but have yet to speak to anyone.

I called my bank, and they can't do anything. They say I need to contact the company.
Like I'm not trying :/
Consumers advice also told me that the only thing I can do is to contact them ...

I bought a vivarium from Premier-Aquatics about a month back too, and still awaiting refund.
(Same situation as all the others.. website down etc..)
(I was also getting emails from [email protected], about the refund)
Has anyone got a contact number for them? Bank says they can't do anything ...