Unable To Attach Pic TO Post

[Shovelnose]

Hello. I joined very recently and im unable to attach pics to my post. I tried wit multiple comps and the problem still exists. I have pasted the link to my post below. PLease let me kno wat d solution cud be. I cud mail d pic in case someone has to post the pic.


I tried attaching the pic to dis post too. wouldn work.

http://planetcatfish.com/forum/viewtopi ... 13&t=23892

[Shovelnose]

I don get any error message either. Jus a blank page with a done status bar. the file isn too big either. bout 500Kb.

[Jools]

500K is a pretty large file nonetheless, can you try resizing it to say around 200-300K and uploading? I think it's more a connectivity issue.

Jools

[Shovelnose]

Tried it man. D pic is 185 Kb now. Still same prob.Mayb im doin somethin wrong. Im connected thru a LAN .Connectivity s perfect too. Any other possibilities?????

[Jools]

Sorry, yes, but could you tell me exactly how you are attaching the image. We've found in the past there is some misunderstanding on how it works. You have to browse to select it, upload it and then submit the post.

Well, could you tell me what format the image is in specifically or email it to me for testing?

Also, what browser, operating system versions etc you are using so I can try and recreate the error.

Jools

[Shovelnose]

Im doing the same thing. Trying to attach the image before submitting the post. But as soon as i click on attach a blank page opens up. Its a JPEG image and im on IE 7.If u cud send me ur id il mail u d pic asap.

and dese r the msinfo32 results on my comp.

System Information report written at: 09/08/08 08:18:12
System Name: HRCR
[System Summary]

Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
Activation Status Activation Pending (30 days remaining)
System Name HRCR
System Manufacturer LENOVO
System Model 8985A23
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~2793 Mhz
Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~2793 Mhz
BIOS Version/Date LENOVO 2OKT40AUS, 4/20/2007
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2562 (xpsp.040919-1030)"
User Name LUCASMAIL\hr_vb
Time Zone India Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 126.73 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 843.30 MB
Page File C:\pagefile.sys

[Jools]

My email address is webmaster at planetcatfish dot com or click the little email envelope icon to the right of this post.

Jools

[MatsP]

My email address is webmaster at planetcatfish dot com or click the little email envelope icon to the right of this post.

Jools

I can't see an e-mail link [email envelope] on your post - is that "administrator only can see this" feature, perhaps?

--
Mats

[Jools]

My email address is webmaster at planetcatfish dot com or click the little email envelope icon to the right of this post.

Jools

I can't see an e-mail link [email envelope] on your post - is that "administrator only can see this" feature, perhaps?

--
Mats

Mats,

AFAIK, the link should show.

It should be immediately under the location info to the right. I do have the "Users can contact me by e-mail:" option set to yes, but this will only display the link if you are logged in. Were you?

Jools

[MatsP]

Mats,

AFAIK, the link should show.

It should be immediately under the location info to the right. I do have the "Users can contact me by e-mail:" option set to yes, but this will only display the link if you are logged in. Were you?

Jools

Below is a portion of the screen as I see it. I expect the e-mail is next to the PM and Web-site symbols?

jools.jpg (7.62 KiB) Viewed 2905 times

--
Mats

[Bas Pels]

For me, internet explorer 7.0 (et cetera) only the PM symbol is visible

[Dave Rinaldo]

Here's what I see now.

edit: earlier today it was just the PM symbol.

jools.GIF (7.15 KiB) Viewed 2896 times

edit 2: I don't see mine (or anyone's email for that matter)

[Martin S]

Here's what I see now.

jools.GIF

edit: earlier today it was just the PM symbol.

FWIW
How Dave sees it is also how I see it in both IE7 and Firefox 3.
Martin

[Dave Rinaldo]

Tried it man. D pic is 185 Kb now. Still same prob.Mayb im doin somethin wrong. Im connected thru a LAN .Connectivity s perfect too. Any other possibilities?????

Maybe after you add the file, you don't complete the task by clicking
the place inline button further down the page?

place inline.GIF (3.99 KiB) Viewed 2868 times

[Shovelnose]

D prob is i didn even reach dat page. As soon as i click upload image it jus goes to a blank page. I ve tried refreshin and dat doesn work either.

[Dave Rinaldo]

After you have uploaded attachment. the screen looks like this (blank screen)

Note that the posted attachment is recognized [ Carameldaria.jpg], then you click place inline or delete.

It's not until you click place inline that your pic is shown.

[Jools]

Attached to this post (hopefully) is one of the problematic images.

Jools

[Jools]

OK, here is the thing. Shovelnose emailed me the pics. I tried to upload the smallest one (original filesize, 187K) and after the upload finished, the browser screen went blank (all white). There is not a usage issue here, there is a problem with that image file that I was able to witness (happy days, if I can replicate a problem, I can usually fix it).

I had a look at the guts of the forum and the upload is completed but the system was failing to resize and produce a thumbnail for displaying in the post. So, I resized the image (from 1632px × 1224px) to 800 px wide and it works fine. I guess there is not only a file size limit, but perhaps also an image dimensions limit.

I would say however that the forum software should really be a bit better a telling the end user that. A blank white screen is not very helpful. That said, it would appear to be a limitation of our sever in terms of resizing images that is the root cause.

Anyway, problem solved I think, please submit smaller images (and save our disk space)!

Jools

[Shovelnose]

Cool. Vil keep in mind.